About Us

Three people discuss Keogh's snack packaging designs displayed on a wall, with sample bags on a counter.

Why True Story?

We measure brand performance over design execution.
We deliver measurable, sustainable commercial impacts.
We integrate strategy, data, creativity and technology.
We are flexible collaborators.
Woman with glasses stands with arms folded, looking at a colleague in front of a wall with design materials.

We help with

Identity fragmentation.
Lack of brand ownership.
Increasing ROI expectations.
Sustainability & inclusivity pressures.
Technology impacts.
Governance complexity.
People working at desks in a modern office, with a quotation about truth on the wall in the background.

We are different

We do everything you’d expect from a brand agency. But, for us, it’s not just about the inputs, or even the outputs – it’s about the outcomes. Strategy and creativity fully aligned to deliver measurable impacts.

Standard Expectations

Visual identity & packaging
Design craftsmanship
Specified deliverables
Creative
Intuition and style

True Story

Full strategic brand systems
Design intelligence
Measurable impacts
Integrated strategic creativity
Data, insight, technology & creativity

Our process

Our process begins with discovery and insight, moves through strategic definition and design, and culminates in delivery. Crucially, it does not end there – we want to see performance demonstrated and measured over time, reinforcing accountability.

Discover

Define

Design

Deliver

Demonstrate

Our team

Being a senior team with years of experience makes us at the top of our game.

Person in a white shirt and red scarf stands against a rough, grey concrete wall, looking at the camera.

Phoebe Founder & Client Director

Woman with short curly hair wearing a dark dress and cross necklace standing by a stone wall, smiling.

Sarah Founder & Exec Creative Director

A middle-aged man in a purple shirt stands outside against a concrete wall and brick background, smiling slightly.

Rupert Creative Director

Woman with glasses and dark hair smiling, wearing a dark green jumper, sitting by green plants against a white wall.

Helen Senior Designer

A man in a beige coat stands outside by a green garage door, smiling at the camera.

Michael Account Director

Smiling woman with glasses in a colourful shirt stands outside near a grey wall with hands in her pockets.

Orla Creative Director

Woman with shoulder-length hair in a black shirt leaning against a red brick wall, looking thoughtful.

Claire H Strategy Director

Man with short dark hair in a black jumper standing outside in front of a grey wall and black door.

Richard Head of Production

Man in teal shirt smiling, standing by a black iron fence in front of a brick building with steps.

Marcus Senior Designer

Woman with long brown hair, wearing a green patterned blouse, smiling outdoors in front of a brick building.

Claire B Strategy Director